![]() Dick said that technically guests were only entitled to 8 ounces of water, so I had already gotten 2 ounces more than I was entitled to. The front office manager, whom I shall call Dick, was so condescending that you’d think he was an actor playing a condescending manager! I asked about the water. However, when I went to have breakfast at Harper’s at 11 am, I was told they were fully booked.Īt this point, I went back on the VIP line and asked for a manager. I was told that breakfast for Globalists was served from 7 am to 2 pm at Harper’s Restaurant. The next morning, when we asked for our water, no one knew what we were talking about. ![]() We were given two small 10 ounce bottles of water, and told that we get 2 of these daily – and nothing more. All the things that one expects from a Hyatt hotel – not because I think I’m so special or entitled – but because that’s the standard Hyatt expects from it’s own hotel teams.
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